Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of LedgeKar (the “Service”), a web application for personal finance tracking and group expense management.

Contracting party. The Service is operated by WVINAI LABS (OPC) PRIVATE LIMITED, a One Person Company incorporated in India under the Companies Act, 2013 (“the Company”, “we”, “us”, or “our”). All references in these Terms to “LedgeKar” mean the Service operated by WVINAI LABS (OPC) PRIVATE LIMITED. By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

LedgeKar is a record-keeping tool. We do not hold, custody, transfer, or settle money on your behalf. We are not a bank, payment system, payment aggregator, fiduciary, financial advisor, accountant, or tax preparer. Any balances shown in the Service represent what users have told us they owe each other, not actual bank balances.

1. Eligibility and acceptance

You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872 (or the equivalent law of your jurisdiction) to use the Service. By using the Service you confirm that you meet this requirement and that the information you provide is accurate.

2. Your account

You are responsible for safeguarding your login credentials, including your email and any sign-in codes or tokens we send. You agree to notify us promptly at [email protected] if you suspect unauthorised access. You are responsible for activity that occurs under your account, except to the extent caused by our wilful misconduct.

You are responsible for the accuracy of the data you enter, including expense amounts, splits, group memberships, and settlements. The Service relies on this data to compute balances; garbage in, garbage out.

3. Subscription plans and billing

Some features of the Service may be offered on a paid subscription basis. When subscriptions are launched, billing will be handled by Razorpay (for users paying in INR) and may be handled by other licensed payment providers for international users. By subscribing you authorise the relevant payment provider to charge your selected payment method on a recurring basis until you cancel.

Refund requests are evaluated on a case-by-case basis in accordance with our Refund & Cancellation Policy. We may change pricing on prospective renewals with reasonable prior notice. If you do not agree to a price change, your remedy is to cancel before the next renewal.

Auto-renewal & recurring mandates (RBI compliance). When you subscribe, your selected payment method will be charged automatically at each renewal interval until you cancel. In line with the Reserve Bank of India’s recurring-payment framework, our payment processor (Razorpay) will send you a pre-debit notification at least 24 hours before each scheduled charge to your registered email and/or mobile number. For any recurring charge above INR 15,000, an additional one-time authentication step will be required from you each time. You can cancel auto-renewal at any time from the Settings page or directly from your bank / card / UPI app; cancellation takes effect at the end of the current billing period.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, including money laundering, tax evasion, or financing of illegal activity.
• Upload content that is defamatory, obscene, infringing, or that contains malware.
• Attempt to access another user’s data, group, or account without authorisation.
• Reverse-engineer, decompile, disassemble, scrape (at any scale), or attempt to circumvent any rate limits, authentication, encryption, row-level security, content filter, or other technical protection mechanism.
• Use any automated means (bots, headless browsers, crawlers, scripts, AI agents) to access the Service without our prior written consent, except where the Service exposes a documented public API.
• Use the Service’s output (including AI-Advisor responses) to train, fine-tune, or evaluate any machine-learning model, or to populate any dataset, without our prior written consent.
• Resell or sublicense the Service, or use it to build a competing product.
• Use the Service to harass, threaten, or coerce another person, including through the comment or note fields on shared expenses.

We may suspend or terminate accounts that breach this section, with or without notice depending on severity.

5. AI advisor features

The Service includes an opt-in AI-powered advisor that generates suggestions about your spending, budgets, group balances, loans, and savings goals. Outputs are generated by a third-party large-language-model provider (see our Privacy Policy for the current sub-processor) and may be inaccurate, incomplete, hallucinated, biased, or out of date.

The advisor is not financial, tax, legal, investment, accounting, or fiduciary advice. We are not a Securities and Exchange Board of India (SEBI) registered investment adviser, a chartered accountant, an RBI-licensed financial advisor, or a lawyer. The advisor must not be relied upon for any regulated decision. You are solely responsible for any decision you make, including but not limited to investment, tax filing, debt management, or legal matters, whether or not it was informed by the advisor. Where you need regulated advice, consult a licensed professional in the relevant field.

Use of the advisor requires explicit, recorded consent to the third-party data flow described in our Privacy Policy. We log every advisor request to a tamper-evident audit log; this log may be produced in response to lawful legal or regulatory requests.

5A. Not a financial product

LedgeKar is a personal-finance record-keeping tool, not a regulated financial product. We do not hold customer funds, do not execute trades, do not extend credit, and do not act as a payment system, depository, stockbroker, fund manager, or insurance intermediary. Nothing on the Service constitutes an offer, solicitation, or recommendation to buy, sell, or hold any security, fund, deposit, or financial product.

6. Intellectual property

The Service, including its source code, design, logos, and copy, is owned by us or our licensors and is protected by Indian and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal or internal household use in accordance with these Terms.

You retain ownership of the content you submit (such as expense descriptions and notes). You grant us a worldwide, royalty-free licence to host, store, and process that content solely to operate and improve the Service.

7. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that balances and reports will be free of computational errors.

8. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to the Service, whether in contract, tort (including negligence), statute, or otherwise, will not exceed the greater of (a) the total fees you actually paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) INR 10,000 (Indian Rupees Ten Thousand). This cap applies in aggregate to all claims you may bring, not per claim. Where applicable consumer-protection or other law sets a higher minimum, our liability is limited to that statutory minimum.

We will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including (but not limited to) loss of profits, savings, goodwill, business opportunity, data, reputation, or investment outcomes, regardless of the cause of action and even if we were advised of the possibility of such damages.

We are not liable for outcomes arising from: (i) your reliance on AI-advisor output, (ii) errors in your own data entry, (iii) decisions made by other members of a group you participate in, (iv) outages or actions of a third-party sub-processor (cloud host, LLM provider, payment processor), or (v) any cause described in section 11A (Force majeure).

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability; in those jurisdictions our liability is limited to the smallest extent permitted by applicable law.

9. Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your misuse of the Service, (c) data you submit to the Service, or (d) your violation of any law or third-party right.

10. Termination

You may close your account at any time from the settings page or by emailing us. We may suspend or terminate your access if you breach these Terms, if your account is inactive for an extended period, if we discontinue the Service, or in our sole discretion with thirty (30) days’ prior notice to your registered email. We may suspend access immediately and without notice if we reasonably believe your continued access poses a security risk, violates law, or risks harm to other users. On termination, your licence to use the Service ends. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law) will survive.

10A. Service modifications

We continually update the Service. We may add, change, deprecate, or remove features (including the user interface, individual screens, integrations, or AI capabilities) at any time without prior notice for non-material changes. For changes that materially reduce functionality you have actively used in the preceding ninety (90) days, we will notify you by email or in-app notice at least fifteen (15) days in advance where reasonably possible.

11. Governing law and jurisdiction

These Terms are governed by the laws of India, without regard to its conflict of laws principles. Subject to applicable consumer-protection laws that grant you the right to bring claims in your local courts, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

11A. Dispute resolution

Before filing a claim in court, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days. If the dispute remains unresolved, the parties agree to submit it to binding arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement (or, failing agreement, by the courts at Chennai). The seat and venue of arbitration shall be Chennai; the language shall be English. This clause does not limit your right to seek interim relief from a court of competent jurisdiction.

11B. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, civil unrest, terrorism, strikes, pandemics, acts of government or regulatory bodies, internet or power outages, denial-of-service attacks, ransomware, or failures or delays caused by third-party providers (cloud hosting, payment processors, LLM providers, telecom networks). Our obligations under these Terms are suspended for the duration of the force-majeure event.

11C. Severability and waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions remain in full effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

11D. Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them, whether by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms (and any associated rights, including in connection with a merger, acquisition, restructuring, or sale of assets) without your consent, on notice to you. Any assignment in violation of this section is void.

11E. Entire agreement

These Terms, together with our Privacy Policy and any additional terms we present to you at point-of-use (e.g. the AI advisor consent dialog), form the entire agreement between you and LedgeKar regarding the Service, and supersede any prior or contemporaneous understandings, whether oral or written, between us on the same subject.

11F. Compliance with law (PMLA, FEMA, tax)

You agree that you alone are responsible for ensuring that your use of the Service complies with all laws applicable to you, including (without limitation) the Prevention of Money Laundering Act, 2002 (PMLA), the Foreign Exchange Management Act, 1999 (FEMA), and all applicable income-tax and goods-and-services-tax laws. If you record transactions in the Service involving foreign currency, cross-border transfers, or relationships with non-residents, you are solely responsible for any reporting obligation those transactions trigger under FEMA, RBI Liberalised Remittance Scheme, or Indian tax law.

We may be required by law, or by a valid order from a competent authority (police, income-tax department, Enforcement Directorate, Financial Intelligence Unit, or court), to disclose your data and transaction records. We will comply with any such lawful requirement.

11G. Service operator

The Service is currently operated by wvinai as a sole-proprietor venture pre-incorporation. Once incorporated, this section will be updated with the registered company name, Corporate Identification Number (CIN) and registered office address, and these Terms will be assigned to the incorporated entity in line with section 11D.

11H. Data retention & AI provider changes

Our retention periods are set out in section 7 of the Privacy Policy (audit-log entries up to 3 years; billing records up to 8 financial years per Indian tax law). The advisor consent record is retained for as long as you have an account plus 12 months thereafter, as evidence of valid consent.

The AI Advisor is powered by a contracted AI inference provider. When you submit a message, your redacted question and a short summary of your own ledger are sent to that provider for that request only. The provider does not use API data to train its models. If the underlying provider changes, we will (i) update the sub-processor list in our Privacy Policy, (ii) bump our internal POLICY_VERSION, which (iii) requires you to re-consent to the new data flow before your next advisor request. Until you re-consent the advisor will refuse to answer.

12. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you by email or by an in-app notice before it takes effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Email [email protected].